Return Policy

At LB Office, we continually strive to ensure all of our customers are satisfied with their purchases through us. If you need to return merchandise, the following conditions are to be met:

  • All items in resalable condition returned within 30 days after the date of purchase will be credited in-full. However, items returned 31-90 days after the date of purchase are subject to a restocking fee of 15%. No returns can be made after 90 days.
  • All items must be in resalable condition/ in their original packaging free from dents, scratches, holes, tears, and writing on packaging.
  • Non-refundable items include assembled furniture, special-ordered items, food/perishable items and medical items noted in our catalog.
  • Items that were shorted on an order must be called into customer service within two business days to receive full credit.
  • Electronic items covered under a manufacturer’s warranty are not returnable. These items must be reported to the manufacturer.

If you have any questions or wish for us to pick-up any returns, please contact us by placing a request below! We will address your matter promptly.